State Farm® Insurance Agent Jeremy Higginbotham

"Will was fantastic to work with! Very informative and didn’t push me into coverage options I didn’t want or need!"

"STRONGLY RECOMMEND NOT GOING WITH STATEFARM!!!!!!! I had a very disappointing experience with State Farm that I feel others should be aware of. First, I was denied a homeowners policy based on what I believe was inaccurate information. The determination about my roof condition was made using photos that did not appear to be of my home and were estimated to be 8–12 years old. This raised serious concerns about the accuracy of their underwriting process. Because of this, I made the decision to switch providers. I contacted State Farm on April 10, 2026 to discontinue my auto insurance and have call logs to support this. However, the issue did not end there. State Farm later reported to the State of Georgia that I only had coverage for one day, which is completely incorrect. I had active, prepaid coverage beginning March 26, 2026, and there was no lapse during that time. As a result of this incorrect reporting, I received a notice from the Georgia Tax Commissioner’s Office stating that I had a lapse in coverage and was assessed a $25 penalty. This has caused unnecessary stress and administrative issues that I am now forced to resolve. I am currently working to have this corrected, but this experience has raised serious concerns about record accuracy, reporting practices, and overall reliability. I strongly encourage others to review their documentation carefully and keep detailed records when dealing with this company."

"I was looking for homeowners insurance and actually gave up but then Garry called and gave me a good quote which is saving me a lot. He made the prices super easy and explained anything that I had questions about. I will definitely recommend him and State Farm to everyone I know!!!!!"

"Switched my insurance over from USAA to State Farm and I bundled auto, renters, and personal items. I worked with James and Melissa to do so, I think working over the phone with them was the best over the phone communication I’ve ever had with a company. The firm must have a very high standard which was apparent from their communication. I look forward to having them as auto insurance."

"I recently dealt with Garry Thompson at State Farm when getting quotes for auto and homeowners insurance. Garry was knowledgeable, professional, responsive, and extremely patient. I had many questions, which he answered quickly. My rates were much better than what I previously had. It was a pleasure to work with Garry to obtain the coverage that I needed."

"Dustin provided excellent service from start to finish! He was patient, knowledgeable, and made the entire insurance process easy to understand. He found us better coverage at a lower price and handled everything professionally. Highly recommend!"

"Top notch treatment from Janee! Highly recommend!!!"

"Amazing services provided. Really nice people."

"I had a great experience with Janee' at State Farm-she walked me through everything and gave me great information on everything - Her personality is amazing and she made me feel very comfortable- Amazing Job!!!"

"This Agency was great and friendly. They really broke down all coverages and explain what I was paying for. Thank you guys."

"I have had the best experience with Janee these past few weeks. I’m in the process of changing coverages, adding policies, and more. I’ve had a bunch of questions and Janee has been there with me every step of the way! She is absolutely amazing. Patient, kind, compassionate, knowledgeable and resourceful are a few words that describe her. She has made this process so easy. This office and State Farm are extremely lucky to have her. She’s invaluable."

"Breann was so great to work with. She was very personable and found a lot of savings for my auto insurance. Highly recommend!!"

"This review is specifically for Mitchell. Very professional and explained all options. Patiently answered all my questions and recommended coverage based on my needs. Highly recommended to do business with."

"Breann was great and so knowledgeable!"

"Mitchell is great to work with and we will continue to be with the agency because of him, thank you Mitchell"

"Janee Donatiu was very kind and helpful."

"Good service, answer all my questions, explained what I did not understand! Good customer Service, Called back and polite. Bre did an excellent job!"

"On December 2nd, I received a message indicating that my payment was past due. I immediately called the office to clarify the situation. Unfortunately, the individual who answered the phone was not helpful in resolving my concern. During the call, I overheard comments that appeared to be complaints about immigrants. This was deeply troubling and felt discriminatory."

"State Farm Agent Logan Saunders was great in helping me lower my coverage by 40%! Thanks!"

"Jeremy and his team are the best, I've had to work with very professional and care. Thank you Jeremy for everything you do!"

"James was a pleasure to talk to; he understood my insurance needs and projections for more and less coverage at a later date. He made the whole process of getting new coverage so easy."

"Will did an excellent job for me today and was a pleasure to work with."

"Great affordable rates that compare to Progressive & Geico Breann McKenny is the best!!"

"I have Jeremy Higginbotham as my state Farm insurance agent over 10 years with two autos, a property, a renter insurance and each time i got my autos bills i like to pay my bill 6 month in advance of each auto and my property as well and renter for my daughter i set as automatic payment. I found out something that was not right, i got letter from county that my car is on Pending Registration Suspension, and i didn't have insurance cover for month and my daughter drives this car to school, i sent email to the owner for week, no one respond then i made a phone call, now i found out the owner never check his email as his stuff didn't know what is going on on my case, so i had to explain and sent him the copy of the letter from county again, and he said he will find out how to solve this problem as he said the girl work there left the company and didn't complete my new quote policy of my change as i bought new car. any way a week later he didn't call me back, so i went to their office, he said he will call me back after he discuss with owner, and third week he called me back that i have two options to solve this problem, i think this problem they should responsible to it directly, not me to pay for the fine to county and other things is they put wrong information in my car policy even i was sitting there i told all that, my dad age 22 years old, my driven year is 35 years (wrong), i like STATE FARM BUT I NEED TO FIND NEW AGENT"

"Will Tyson is very professional, helpful, and polite. We received the quote in a timely manner and he followed up after giving us time to review the quote. We saved money switching to Statefarm! Thanks Will!!!"