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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curt Bridges

November 6, 2025

5  out of  5
rating by Curt Bridges
"Great affordable rates that compare to Progressive & Geico Breann McKenny is the best!!"
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Chan Kao

October 30, 2025

1  out of  5
rating by Chan Kao
"I have Jeremy Higginbotham as my state Farm insurance agent over 10 years with two autos, a property, a renter insurance and each time i got my autos bills i like to pay my bill 6 month in advance of each auto and my property as well and renter for my daughter i set as automatic payment. I found out something that was not right, i got letter from county that my car is on Pending Registration Suspension, and i didn't have insurance cover for month and my daughter drives this car to school, i sent email to the owner for week, no one respond then i made a phone call, now i found out the owner never check his email as his stuff didn't know what is going on on my case, so i had to explain and sent him the copy of the letter from county again, and he said he will find out how to solve this problem as he said the girl work there left the company and didn't complete my new quote policy of my change as i bought new car. any way a week later he didn't call me back, so i went to their office, he said he will call me back after he discuss with owner, and third week he called me back that i have two options to solve this problem, i think this problem they should responsible to it directly, not me to pay for the fine to county and other things is they put wrong information in my car policy even i was sitting there i told all that, my dad age 22 years old, my driven year is 35 years (wrong), i like STATE FARM BUT I NEED TO FIND NEW AGENT"
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Achara Arnold

October 29, 2025

5  out of  5
rating by Achara Arnold
"Will Tyson is very professional, helpful, and polite. We received the quote in a timely manner and he followed up after giving us time to review the quote. We saved money switching to Statefarm! Thanks Will!!!"
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Rachael

September 10, 2025

5  out of  5
rating by Rachael
"Mitchell Davis helped me get auto insurance and was incredibly pleasant to work with. He explained various points of confusion to me and ensured that I received every discount I could. He is incredibly responsive and helpful. Highly recommend!"
We responded:
"Thank you for your kind words regarding Mitchell! He is truly a great person and team member. Jeremy"
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AJ Vourakis

September 3, 2025

5  out of  5
rating by AJ Vourakis
"These guys are the best! Will Tyson is the man who helped me with my insurance and he’s amazing! Worked with me to get me where I wanted to be for a long time and really did a great job! This is a great agency and State Farm is top of the line. Will and everyone else here is top of the line too! Definitely recommend 10/10. Stars Oh and the fre defensive driving course- amazing thing to offer. Could not be happier with my experience with this agency and with Will."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sandeep Kumar Pothula

August 25, 2025

5  out of  5
rating by Sandeep Kumar Pothula
"I absolutely recommend Mitchell as an agent if you are looking to switch. He provided clear guidance, was always available to answer questions, and made the entire process seamless"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kernyu Park

August 19, 2025

5  out of  5
rating by Kernyu Park
"James was prompt and resourceful when it came to providing me with the best car insurance quotes and also followed up with whether I will be bundling with renter's insurance. Will recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Asher LaTurno

August 14, 2025

5  out of  5
rating by Asher LaTurno
"Jeremy provided excellent advice, was exceptionally kind, and communicated clearly. If you are looking to get a quote or have any inquiries in general, ask for Jeremy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patrick Hernandez

July 30, 2025

5  out of  5
rating by Patrick Hernandez
"Janae, I appreciate the urgency and the kind vibe to assist me with my inquiry. It was my pleasure to have your professional assistance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mishi Banerjee

July 23, 2025

5  out of  5
rating by Mishi Banerjee
"I absolutely recommend Mitchell as an agent if you are looking to switch (which you should). My lord, Allstate was an absolute nightmare with the overcharging and just horrible service. Then I met Mitchell and he did a State Farm quote for me and I kid you not, I am saving about $160 a month with them now compared to Allstate. He even told me how overinsured I was when I said I would like the same coverage as I had before, which he didn't have to tell me [Allstate never did until I told them I was switching!] considering I am very naive with all of these things. Like... he essentially was like stop paying so much for no reason, and what agent does that? None, because all they care about are sales. But Mitchell actually cares about you and your wallet and that's just awesome. And then he told me of other courses I could take to lower my premium even more, and it has just been a great experience. He is attentive, listens, and is really good at explaining to someone who knows absolutely nothing about being an adult who has insurance. Highly recommend. 10/10!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alile

May 2, 2025

1  out of  5
rating by Alile
"I've been with State Farm over 20 years. And have been very satisfied with State Farm, and all my agents, until now. The service that I received from his staff, was very unprofessional and insulting. And because of my experience, I decided to choose another agent."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Mike Wiles

April 29, 2025

5  out of  5
rating by Mike Wiles
"I can't say enough about the price and mostly the service I have received from Jeremy Higginbotham Statefarm. My agent Mr. William Tyson has really gone to great lengths to get us the best Price and saved us a lot of money for our insurance. But he as also spent a lot of time to help us resolve a matter about our insurance, and I think it shows the kind of people you deal with at the Higginbotham Statefarm agency. Mr.Tyson is certainly an employee that is a credit to this agency, with his commitment to service and saving customers money."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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MARIA GONZALEZ

April 8, 2025

5  out of  5
rating by MARIA GONZALEZ
"Awesome service. Joseph called and texted me information needed for me to get a policy. Answered all my questions and I felt like he went above and beyond to exceed our needs. I totally recommend Joseph! Thank you."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessie Stokes

April 2, 2025

5  out of  5
rating by Jessie Stokes
"My experience with Joseph was great...good communication. He was polite and very understanding answered my many questions. I would definitely recommend Joseph to my friends and family. Great Job!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andrea White

March 3, 2025

5  out of  5
rating by Andrea White
"Jeremy is a professional yet down to earth man who helped me when getting my car insured with State Farm. Their office is near my house and I’ve gone in there to pay (late) and Londa at the front desk has never made me feel bad about being late with my payments. Times are hard on so many people and they understand that. Londa has been nothing short of amazing with every interaction we’ve had. I highly recommend this special group of agents."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chelsey Kellar

January 28, 2025

5  out of  5
rating by Chelsey Kellar
"Mitchell did a great job, very personal and understanding!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wendee

December 20, 2024

5  out of  5
rating by Wendee
"Very happy with my quote and service received from Mitchell Davis. Fast, friendly and reliable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jarvis

December 17, 2024

5  out of  5
rating by Jarvis
"Will T. did a super job with covering my home and auto insurance. He was patient, answered my many questions, alleviated any concerns and followed through with excellent customer service. He was able to cover a Luxury Estate Home and several vehicles. Ask for Will: you'll be glad that you did!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Miriam Cadogan

December 16, 2024

5  out of  5
rating by Miriam Cadogan
"I love this insurance. I had a great conversation with Janee she is so polite and courteous. I had wanted to be with this insurance a long time but after talking to Janee I know I'm at the right place ...thank you....."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lakeesha Hall

December 3, 2024

5  out of  5
rating by Lakeesha Hall
"I. Love this. Location. So .much. An .I'm..truly. Thankful. To be covered. Through Mr. Jeremy Higginbotham .he's. The. Greatest. Agent. Available. Thank .you .all. Your. Help . engeneral . For. My. Insurance. Needs. Appreciate you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Danie J

December 2, 2024

5  out of  5
rating by Danie J
"William Tyson was awesome! He listened to my Concerns and provided me with the best solutions"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Samira Clarke

November 22, 2024

5  out of  5
rating by Samira Clarke
"I had the best experience with Mitchell. He was very polite, straight to business, understanding and had great communication. I would definitely recommend him every time!"
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Joseph Harper

November 8, 2024

5  out of  5
rating by Joseph Harper
"Awesome and quick, I had the pleasure of working with Ms Janee' she got my auto policy up and running, we spoke, she layed out the quotes and the task that needed to be done to get it and boom I have a policy, communication was awesome even through text messages didn't wait long for a response thank you again Ms Janee and Jeremy Higginbotham for having her!"
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The Best One Ever

October 31, 2024

1  out of  5
rating by The Best One Ever
"If I Could give a 0- for the customer service that this office agent gives. I would after texting, calling and emailing the office manager Detxer. Four total attempts and for them to state they are really busy is amazing. Definitely need to work on how they treat their fellow customers."
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Curtis Fox

September 19, 2024

5  out of  5
rating by Curtis Fox
"I have received great service from Jeremy and from Janee Donate. They are skilled, gracious, and efficient. I value the professional service that they give. I am proud to be associated with this agency."
We responded:
"Thank you Curtis! Janee is amazing at what she does and I am glad that you had a positive experience working with her. We really appreciate you taking the time to give her a positive review as well and thank you for being a valued customer! Jeremy Higginbotham "