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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea White

March 3, 2025

5  out of  5
rating by Andrea White
"Jeremy is a professional yet down to earth man who helped me when getting my car insured with State Farm. Their office is near my house and I’ve gone in there to pay (late) and Londa at the front desk has never made me feel bad about being late with my payments. Times are hard on so many people and they understand that. Londa has been nothing short of amazing with every interaction we’ve had. I highly recommend this special group of agents."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chelsey Kellar

January 28, 2025

5  out of  5
rating by Chelsey Kellar
"Mitchell did a great job, very personal and understanding!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wendee

December 20, 2024

5  out of  5
rating by Wendee
"Very happy with my quote and service received from Mitchell Davis. Fast, friendly and reliable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jarvis

December 17, 2024

5  out of  5
rating by Jarvis
"Will T. did a super job with covering my home and auto insurance. He was patient, answered my many questions, alleviated any concerns and followed through with excellent customer service. He was able to cover a Luxury Estate Home and several vehicles. Ask for Will: you'll be glad that you did!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Miriam Cadogan

December 16, 2024

5  out of  5
rating by Miriam Cadogan
"I love this insurance. I had a great conversation with Janee she is so polite and courteous. I had wanted to be with this insurance a long time but after talking to Janee I know I'm at the right place ...thank you....."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lakeesha Hall

December 3, 2024

5  out of  5
rating by Lakeesha Hall
"I. Love this. Location. So .much. An .I'm..truly. Thankful. To be covered. Through Mr. Jeremy Higginbotham .he's. The. Greatest. Agent. Available. Thank .you .all. Your. Help . engeneral . For. My. Insurance. Needs. Appreciate you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Danie J

December 2, 2024

5  out of  5
rating by Danie J
"William Tyson was awesome! He listened to my Concerns and provided me with the best solutions"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Samira Clarke

November 22, 2024

5  out of  5
rating by Samira Clarke
"I had the best experience with Mitchell. He was very polite, straight to business, understanding and had great communication. I would definitely recommend him every time!"
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Joseph Harper

November 8, 2024

5  out of  5
rating by Joseph Harper
"Awesome and quick, I had the pleasure of working with Ms Janee' she got my auto policy up and running, we spoke, she layed out the quotes and the task that needed to be done to get it and boom I have a policy, communication was awesome even through text messages didn't wait long for a response thank you again Ms Janee and Jeremy Higginbotham for having her!"
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The Best One Ever

October 31, 2024

1  out of  5
rating by The Best One Ever
"If I Could give a 0- for the customer service that this office agent gives. I would after texting, calling and emailing the office manager Detxer. Four total attempts and for them to state they are really busy is amazing. Definitely need to work on how they treat their fellow customers."
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Curtis Fox

September 19, 2024

5  out of  5
rating by Curtis Fox
"I have received great service from Jeremy and from Janee Donate. They are skilled, gracious, and efficient. I value the professional service that they give. I am proud to be associated with this agency."
We responded:
"Thank you Curtis! Janee is amazing at what she does and I am glad that you had a positive experience working with her. We really appreciate you taking the time to give her a positive review as well and thank you for being a valued customer! Jeremy Higginbotham "
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Kym Kennedy

September 16, 2024

5  out of  5
rating by Kym Kennedy
"Mitchell was great! His calm demeanor won me over. He is a keeper!"
We responded:
"Hey Kym, I totally agree with you on Mitchell being a keeper and I really appreciate you taking the time to give us a good review! Thank you for being a valued customer! Jeremy Higginbotham"
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James Losey

September 4, 2024

4  out of  5
rating by James Losey
"Great customer service 👍👍"
We responded:
"James, Thank you for the positive review and thank you for being a valued customer! We really appreciate you taking the time to give us the feedback. Jeremy Higginbotham"
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Frantz Lacroix

August 3, 2024

1  out of  5
rating by Frantz Lacroix
"I called them twice to get a quote. Left a voicemail and asked for a return call. Nothing. Very unprofessional."
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Matthew Meehan

July 25, 2024

5  out of  5
rating by Matthew Meehan
"Mitchell is an absolute 'brain trust' of information to help make the decision to move to State Farm a no brainer. I have been so frustrated with the insurance shopping process until I worked with Mitchell. He takes his time to explain the things that are most important to you and he is extremely organized and thoughtful with his follow up."
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Tonya Connors

July 16, 2024

5  out of  5
rating by Tonya Connors
"I was a client of this group of agents for State Farm years ago. I don’t remember why I left. I worked with Mitch he was very patient with me I know I’m ot easy. The entire staff,… very friendly and helpful. Happy I made the switch back. Thanks again. TC"
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Julie Lanier

June 29, 2024

5  out of  5
rating by Julie Lanier
"Worked with Janee and she was very helpful. Very knowledgeable I was so glad to help my grandson with his car insurance. She made it easy!!!! Will be recommending her to my friends!!!"
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Eric Flax

June 29, 2024

5  out of  5
rating by Eric Flax
"I provided my current coverages to Janee and she was very helpful with getting my bundled insurance quotes in line with what I wanted to spend and saved me money. She was professional and friendly, as was the receptionist downstairs."
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Jean Brooks

June 14, 2024

5  out of  5
rating by Jean Brooks
"William was an excellent rep. Courteous, professional, friendly. Would recommend him."
We responded:
"Thank you for your kind words about William! We are delighted to hear about your positive experience with our team. Your recommendation means a lot to us. Thank you for choosing our agency."
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J Smith

June 7, 2024

5  out of  5
rating by J Smith
"Dexter was great! He reached out to me after I completed a quote for insurance and was able to get me huge savings over Progressive. I highly recommend!"
We responded:
"Thank you for sharing your positive experience with Dexter! We are thrilled to hear that he was able to provide you with significant savings. We appreciate your recommendation and look forward to continuing to serve you."
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Sandra Stevenson

June 7, 2024

5  out of  5
rating by Sandra Stevenson
"Mitchell has been so helpful in every step and patient! He has explained all the little details to me and so far very pleased! Thank you Mitchell for all of your help (:"
We responded:
"Thank you for your kind words, Sandra! We're thrilled to hear that Mitchell provided you with excellent service."
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Gary Bauman

May 22, 2024

5  out of  5
rating by Gary Bauman
"I have been extremely pleased using Jeremy's services with State Farm. Each of his associates have been so helpful and courteous. They explain what they are going to do and follow up with you to know it has been completed. Great job, enjoy doing business with them."
We responded:
"Thank you for your kind words, Gary! We strive to provide excellent service and are glad to hear about your positive experience with our team. We appreciate your business and look forward to continuing to assist you."
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Michael Curtis

May 18, 2024

5  out of  5
rating by Michael Curtis
"Worked with Dexter yesterday. Stellar service. We were able to get my policy set up quickly and efficiently all the while, he made sure I was aware of the available discounts, and additional services State Farm provides. I'm glad I made the switch from my old provider."
We responded:
"Thank you for sharing your positive experience with Dexter! We strive to provide efficient service and ensure our clients are well-informed. We appreciate your trust in us as your new insurance provider."
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C Garcia

May 2, 2024

5  out of  5
rating by C Garcia
"Aaron Schwartz is the best."
We responded:
"Thank you for your kind words about Aaron! We are thrilled to hear that you had a positive experience with our agency."
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Jantell Edwards

April 26, 2024

5  out of  5
rating by Jantell Edwards
"William McNeil was the best insurance agent that we’ve ever conducted business with. He was so knowledgeable, understanding, and patient with our 10,000 questions. He also was able to save us tons of money (like hundreds) by helping us establish home, auto, and life insurance for the same price that we are paying just AUTO INSURANCE on 3 cars. My husband and I are so pleased with his efforts. Thank you so much William. -The Jacksons"
We responded:
"Thank you for sharing your positive experience with William! We are thrilled to hear about the exceptional service and savings he provided. We appreciate your trust in our agency."