State Farm® Insurance Agent Jeremy Higginbotham
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joseph Harper
November 8, 2024
"Awesome and quick, I had the pleasure of working with Ms Janee' she got my auto policy up and running, we spoke, she layed out the quotes and the task that needed to be done to get it and boom I have a policy, communication was awesome even through text messages didn't wait long for a response thank you again Ms Janee and Jeremy Higginbotham for having her!"
The Best One Ever
October 31, 2024
"If I Could give a 0- for the customer service that this office agent gives. I would after texting, calling and emailing the office manager Detxer. Four total attempts and for them to state they are really busy is amazing. Definitely need to work on how they treat their fellow customers."
Curtis Fox
September 19, 2024
"I have received great service from Jeremy and from Janee Donate. They are skilled, gracious, and efficient. I value the professional service that they give. I am proud to be associated with this agency."
"Thank you Curtis! Janee is amazing at what she does and I am glad that you had a positive experience working with her. We really appreciate you taking the time to give her a positive review as well and thank you for being a valued customer! Jeremy Higginbotham "
Kym Kennedy
September 16, 2024
"Mitchell was great! His calm demeanor won me over. He is a keeper!"
"Hey Kym, I totally agree with you on Mitchell being a keeper and I really appreciate you taking the time to give us a good review! Thank you for being a valued customer! Jeremy Higginbotham"
James Losey
September 4, 2024
"Great customer service 👍👍"
"James, Thank you for the positive review and thank you for being a valued customer! We really appreciate you taking the time to give us the feedback. Jeremy Higginbotham"
Lakeesha Hall
September 1, 2024
"I .truly. Appreciate. Having. My. Cars. N .home covered. With. Insurance these. Days just. Don't. Understand. Why. There. Charging. So. Much. I .haven't. Had. A accident. Or. DUI. Ever .never. Filed. An . claims. Ever. I. Pay. Two. Weeks. Before. My. Bill .is. Due. Where's. My. Reward. For. Being. A. Loyal. Consumer..I've. Bundled . Yet .I'm .still .paying. 600 a month. Still. I'm .over. 50🤦😁😇"
"Lakeesha, Thank you for the feedback. I totally understand your frustration with the current insurance cost and climate and, while we don't dictate the rates, I do empathize with you regarding the cost. If you would like I would be happy to schedule a time to look over your policies with you. Thank you, Jeremy Higginbotham"
Frantz Lacroix
August 3, 2024
"I called them twice to get a quote. Left a voicemail and asked for a return call. Nothing. Very unprofessional."
Matthew Meehan
July 25, 2024
"Mitchell is an absolute 'brain trust' of information to help make the decision to move to State Farm a no brainer. I have been so frustrated with the insurance shopping process until I worked with Mitchell. He takes his time to explain the things that are most important to you and he is extremely organized and thoughtful with his follow up."
Tonya Connors
July 16, 2024
"I was a client of this group of agents for State Farm years ago. I don’t remember why I left. I worked with Mitch he was very patient with me I know I’m ot easy. The entire staff,… very friendly and helpful. Happy I made the switch back. Thanks again. TC"
Julie Lanier
June 29, 2024
"Worked with Janee and she was very helpful. Very knowledgeable I was so glad to help my grandson with his car insurance. She made it easy!!!! Will be recommending her to my friends!!!"
Eric Flax
June 29, 2024
"I provided my current coverages to Janee and she was very helpful with getting my bundled insurance quotes in line with what I wanted to spend and saved me money. She was professional and friendly, as was the receptionist downstairs."
Jean Brooks
June 14, 2024
"William was an excellent rep. Courteous, professional, friendly. Would recommend him."
"Thank you for your kind words about William! We are delighted to hear about your positive experience with our team. Your recommendation means a lot to us. Thank you for choosing our agency."
J Smith
June 7, 2024
"Dexter was great! He reached out to me after I completed a quote for insurance and was able to get me huge savings over Progressive. I highly recommend!"
"Thank you for sharing your positive experience with Dexter! We are thrilled to hear that he was able to provide you with significant savings. We appreciate your recommendation and look forward to continuing to serve you."
Sandra Stevenson
June 7, 2024
"Mitchell has been so helpful in every step and patient! He has explained all the little details to me and so far very pleased! Thank you Mitchell for all of your help (:"
"Thank you for your kind words, Sandra! We're thrilled to hear that Mitchell provided you with excellent service."
Gary Bauman
May 22, 2024
"I have been extremely pleased using Jeremy's services with State Farm. Each of his associates have been so helpful and courteous. They explain what they are going to do and follow up with you to know it has been completed. Great job, enjoy doing business with them."
"Thank you for your kind words, Gary! We strive to provide excellent service and are glad to hear about your positive experience with our team. We appreciate your business and look forward to continuing to assist you."
Michael Curtis
May 18, 2024
"Worked with Dexter yesterday. Stellar service. We were able to get my policy set up quickly and efficiently all the while, he made sure I was aware of the available discounts, and additional services State Farm provides. I'm glad I made the switch from my old provider."
"Thank you for sharing your positive experience with Dexter! We strive to provide efficient service and ensure our clients are well-informed. We appreciate your trust in us as your new insurance provider."
C Garcia
May 2, 2024
"Aaron Schwartz is the best."
"Thank you for your kind words about Aaron! We are thrilled to hear that you had a positive experience with our agency."
Jantell Edwards
April 26, 2024
"William McNeil was the best insurance agent that we’ve ever conducted business with. He was so knowledgeable, understanding, and patient with our 10,000 questions. He also was able to save us tons of money (like hundreds) by helping us establish home, auto, and life insurance for the same price that we are paying just AUTO INSURANCE on 3 cars. My husband and I are so pleased with his efforts. Thank you so much William. -The Jacksons"
"Thank you for sharing your positive experience with William! We are thrilled to hear about the exceptional service and savings he provided. We appreciate your trust in our agency."
A Crowe
April 19, 2024
"So everyone can probably agree that shopping or changing insurances is a huge pain in the rear. I absolutely hate doing it but it’s a necessary evil we all as adults have to accept. Well, Mitchell might have just made that a little bit less of a pain. He initially reached out to me because we were former State Farm policy holders and he wanted to get our business back. He asked if he could put together some quotes for us and then emailed them over. He texted with me about scheduling an appt to talk it over so it was at a convenient time. He was also extremely punctual when those appt times came around. Mitchell explained everything very well and made the whole process easy. He got us better rates and worked In as many discounts as he could and because of him we are now back with State Farm. I would definitely recommend giving him a call if you’re looking to change insurance. You won’t regret it."
"Thank you for sharing your positive experience with Mitchell. We're thrilled to hear he made the insurance process easier for you and provided excellent service. We appreciate your recommendation and look forward to serving you."
Shawn Weaver
April 19, 2024
"Worked with Aaron Schwartz. Made sure all my questions were answered. Enjoyed talking to Aaron."
"Thank you for sharing your positive experience with Aaron. We are glad to hear that he was able to address all your questions. We appreciate your feedback and look forward to assisting you in the future."
Otis Dorsey
April 13, 2024
"I had a good experience with this State Farm agency. Janee’ was very nice and polite and helpful getting my autos and homeowners insurance added. Janee’ also help me save money by switching to State Farm. Thanks again to her and the agency."
"Thank you for sharing your positive experience! We're glad out team was able to assist you with your home and auto insurance needs and help you save money. We appreciate your feedback and your trust in our agency."
Amy Carter
April 10, 2024
"Jane was absolutely wonderful. She was so knowledgeable and helped us get a ton of discounts. I should have switched to State Farm a long time ago!"
"Thank you for your kind words, Amy! We're thrilled to hear about your positive experience with Jane. We strive to provide excellent service and help our clients save money. We appreciate your feedback!"
Tamatha Pack
April 5, 2024
"Aaron Schwartz was very helpful and solved my issue in a matter of seconds to get me back on the road in min. Very grateful. Thanks Aaron."
"Thank you for sharing your positive experience with Aaron! We're glad he could assist you quickly."
William Silman
April 3, 2024
"Aaron Schwartz in a very professional wayy saved me time and money in a very timely manner!"
"Thank you for sharing your positive experience with Aaron! We are thrilled to hear that he was able to assist you in a professional and timely manner while saving you time and money. We appreciate your feedback!"
Ernestine Allen
April 3, 2024
"Aron, was awesome to work with gave me a lot of knowledge concerning both policies I purchased auto and renters insurance. I'm glad to have had the chance to work with him ☺️!"
"Thank you for sharing your positive experience with Aron! We are thrilled to hear that he provided you with valuable information on your auto and renters insurance policies. We appreciate your kind words and look forward to assisting you in the future."